Auteur Sujet: Game crash when loading battle  (Lu 714 fois)

Hors ligne SonsofKarios

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Game crash when loading battle
« le: 10 mai 2020, 12:29:59 pm »
Hello,

I purchased the game years back and recently have downloaded and installed it again, with the latest patch. The launcher and menu screens load fine, but whenever start a battle it loads in but instantly freezes and crashes. There is no error message or anything. it either just sits there frozen, or the program has stopped working pop up appears. Changing the settings in any way doesn't seem to make a difference. I am running Windows 10 and I have top specs in terms of hardware. I am at a bit of a loss at what might be causing it.

thanks,
Sam

Hors ligne JMM

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Re : Game crash when loading battle
« Réponse #1 le: 10 mai 2020, 14:55:55 pm »
Hi,

Maybe a problem with the graphic board driver.
Could you install the last driver for your board?

That said, could you send the file spyboard.txt (folder tracking) to technique@histwargames.com

Best Regards

JMM

Hello,

I purchased the game years back and recently have downloaded and installed it again, with the latest patch. The launcher and menu screens load fine, but whenever start a battle it loads in but instantly freezes and crashes. There is no error message or anything. it either just sits there frozen, or the program has stopped working pop up appears. Changing the settings in any way doesn't seem to make a difference. I am running Windows 10 and I have top specs in terms of hardware. I am at a bit of a loss at what might be causing it.

thanks,
Sam

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Re : Game crash when loading battle
« Réponse #2 le: 10 mai 2020, 15:13:02 pm »
Thanks for the prompt reply! I have the latest drivers for my GPU (Nvidia GTX 2070 Super) installed. Basically, it loads to the screen in the screenshot and just freeze like that. I have attached the spyboard file to an email and sent it.

Thanks,
Sam

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Re : Re : Game crash when loading battle
« Réponse #3 le: 10 mai 2020, 15:18:34 pm »
Thanks for the prompt reply! I have the latest drivers for my GPU (Nvidia GTX 2070 Super) installed. Basically, it loads to the screen in the screenshot and just freeze like that. I have attached the spyboard file to an email and sent it.

Thanks,
Sam

OK... Is the map editor run fine ?

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Re : Game crash when loading battle
« Réponse #4 le: 10 mai 2020, 15:23:37 pm »
Yeah, just tried the map editor, loads no problem.

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Re : Game crash when loading battle
« Réponse #5 le: 10 mai 2020, 15:33:44 pm »
vOK... No really problem in the spyboard.txt.

It is possible the problem is the sound driver...
Sometimes the game freezes, sometimes it crashes.

It seems the sound driver is the source of the issue. Probably the old Direct Sound of DirectX9 isn't supported.
I am going to work on a new sound system for the next version. No really interesting but I must do it for avoiding this kind of problem.

I don't see another source fot the issue...

If you agrre, I'll send you the beta version when it will run fine  for testing this issue.

Sorry for this problem

JMM

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Re : Game crash when loading battle
« Réponse #6 le: 10 mai 2020, 15:52:06 pm »
No worries, I will have a look at my sound set up to see if I can resolve it at all.

But more than happy for you to send me the beta files to test as well.

Thanks,
Sam

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Re : Game crash when loading battle
« Réponse #7 le: 11 mai 2020, 13:31:10 pm »
I have tried the beta one you sent, and it seems to be working so far. No issues/crashing with the brief play around I have done. I will keep testing it and see how it goes, and give feedback on the UI.

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Re : Game crash when loading battle
« Réponse #8 le: 11 mai 2020, 14:58:11 pm »
Very Good News...

This AI isn't operational and the graphical engine has to be improve.
That said, it seems the problem is in the sound system. Just I have to change this part with a new sound package  :roll: ;)
Waiting for a feedback.

Have a nice day

JMM